OsteoRemedies^® Website Privacy Policy

Last modified: 10/23/24

Introduction

OsteoRemedies (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect and may have collected over the past 12 months from you or that you may provide when you visit the website osteoremedies.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 should provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• Basic information and identifiers. This is information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); and/or
• Search queries and other network or electronic activity. This is information about your internet connection, the equipment you use to access our Website, and usage details (such as searches or pages that are of interest to you or your browsing history).
• Correspondence information. If you email us, subscribe to our mailing lists, we may keep your message and contact information so that we may respond to your request.
• Log File Information: When you use our Website may receive log file information such as your IP address, browser type, access times, domain names operating system, the referring web page(s), pages visited, location, your mobile carrier, device information (including device and application IDs and type), search terms, and cookie information.

We do not collect or process sensitive Personal Information for the purpose of inferring characteristics about you.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
• From third parties, for example, our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting information from us or contacting us with a question. We may also ask you for information if you report a problem with our Website.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your search queries on the Website.

In some cases, we also may use videos or other information provided by you which we will publish or display on the Website. For example, you may provide us with a recorded interview or information for us to post on our Website. We will enter a separate arrangement with you before we publicly share that information. Note that these materials will be available on our Website for anyone in the public to review.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time. The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.
• Web Beacons: Pages of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content on the Website may provide you with links to events or other information from third parties. Once you leave our Website, we do not control these third parties’ tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

For more information, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of OsteoRemedies’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by OsteoRemedies about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of OsteoRemedies, our customers, or others.

The categories of personal information we may disclose include:

• Your name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); and/or
• Information about your internet connection, the equipment you use to access our Website, and usage details.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• Information from the Company. If you do not wish to have your email address/contact information used by the Company to promote or provide information about our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to [email protected]. If we have sent you an informational email, you may send us a return email asking to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

Third Parties and Links

In some cases, we may provide you with information related to a third party. For example, we may provide you with links to register for conferences or events that may be of interest to you. When you access those links, you understand that you are leaving the OsteoRemedies Website, and we are not responsible for the content, practices, or policies of sites operated by third parties and urge you to inquire about them before providing any personally identifiable information.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to have your information collected or used in this way.

Accessing and Correcting Your Information

You can review and change your personal information by sending us an email at
[email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Depending on where you reside, some states may provide you with certain additional rights and protections related to your information. Under those state laws, you may have the right to:

• Confirm whether we processed your personal information.
• Access and delete certain personal information we have collected from you.
• Correct inaccuracies in your personal information, taking into account the information’s nature and processing purpose.
• Request disclosure of the Personal Information we have collected and shared about you.
• Request disclosure of the categories of Personal Information we have disclosed for a business purpose.
• Opt-out of personal data processing for:
  • Targeted advertising (excluding Iowa);
  • Sales; or
  • Profiling in furtherance of decisions that produce legal or similarly significant effects.
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state. To exercise any of these rights, please send an email with your detailed request to [email protected]. We may need to verify your information before we can act upon your request. To appeal a decision regarding your rights request, please email [email protected] for additional information. You can exercise the rights that apply to you without receiving retaliatory or discriminatory treatment.

California Privacy Rights Regarding Direct Marketing

If you are a California resident, you may request information regarding the disclosure of your Personal Information to third parties for their direct marketing purposes.

• Shine the Light: California residents also have the right to request that we provide you with:
  • (a) A list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and
  • (b) The identity of those third parties.

To exercise this right, contact us at the email address noted above.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: [email protected]
Phone: 1-800-OSTEO-XL (1-800-678-3675) / 1-855-252-7606
Website: www.hotlineservices.com